Terms of Use

1. Who we are and what these Terms cover

KUN is operated by Anatoliy Belobrovik, a sole trader (autónomo) established in Spain, VAT ID ESZ0933834Q ("KUN", "we", "us"). Our postal address is Mejía Lequerica 34, Entresuelo 2A, 08028 Barcelona, Spain. You can reach us at support@kun.chat.

These Terms of Use ("Terms") form a binding agreement between you and us. They cover the KUN mobile apps, the KUN web app, the kun.chat website, and the related features, content, and support (together, the "Service"). Our Privacy Policy explains how we handle personal information, and it forms part of these Terms.

By creating an account, continuing as a guest, or otherwise using the Service, you confirm that you have read these Terms and agree to them. If you do not agree, do not use the Service.

2. Adults only

The Service is only for adults. To use it, you must be at least 18 years old and old enough to enter a binding contract where you live. If your country sets a higher age of majority, you must have reached it.

• We ask for your date of birth before you can chat, and you must enter it truthfully.
• We may ask you to confirm your age, or use age signals that your app store or device provides. Where the law requires a stronger check before you can see certain features, we may use an age-assurance provider.
• If we believe a user is under 18, we will close the account and delete its data as described in our Privacy Policy. Store purchases are refunded under the store's own rules.
• Accounts created before October 17, 2026, when KUN allowed users aged 16 and 17, are paused. If the user is still under 18 thirty days later, the account and its data are deleted, as described in our Privacy Policy. Users who turn 18 within those 30 days can keep their account by signing in and accepting these Terms. Anyone else is welcome to create a new account once they turn 18.
• You must not let a minor use your account or your device to access the Service.

AI companion apps may not be suitable for some people, including minors and people who are especially vulnerable to emotional reliance on technology.

3. Your account

You can sign in with Apple, Google, Discord, or a one-time email code, or try the Service as a guest. Guest access has limits. A guest account that you do not convert to a full account may be deleted after a period of inactivity, as described in our Privacy Policy.

Keep your sign-in details secure and your information accurate. You are responsible for activity on your account. Each account is for one person, and you may not sell, share, or transfer it. You may not create an account if we have previously banned you, or create accounts to get around limits or enforcement.

4. What KUN is, and what it is not

• You are talking to AI. KUN characters are fictional personas played by artificial intelligence. They are not real people, and no human writes their replies in real time. Any feelings or relationship a character expresses are fiction.
• All characters are fictional adults. Every KUN character is an adult aged 18 or older. A character's art style does not change this.
• AI can be wrong. Replies, images, and other outputs are generated automatically. They can be inaccurate, inconsistent, surprising, or emotionally intense, and they do not represent our views.
• Not professional advice. KUN is entertainment. It is not medical, mental health, legal, financial, or other professional advice, and it is not a substitute for therapy or for human relationships and support.
• Not an emergency service. If you are thinking about harming yourself or others, or you are in danger, contact your local emergency number or a crisis line right away. When our systems detect signs of self-harm or suicidal thoughts, KUN will show you crisis resources. See our Safety page for how this works and for the crisis lines we show.

5. Mature content

KUN includes romantic and flirtatious roleplay, and AI-generated images that may be suggestive, such as characters in revealing clothing or suggestive poses. KUN images do not show nudity or sexual acts.

Some conversations may include adult themes, including sexual themes in text. Optional mature content settings are off by default, require your confirmation, may require a subscription, and can be turned off at any time. These settings are not available in every country or on every platform. We decide where they are available, based on the law and on platform rules, and we may limit or remove them at any time.

Whatever your settings, the rules in Section 6 always apply. Our safety systems will refuse or redirect content that breaks them.

6. Rules for using KUN

You agree not to use the Service, or try to make it produce content, that:

• sexualises minors or anyone who appears to be a minor. This includes "age play", school-age settings, childlike descriptions, and claims that a minor is "actually older". We report apparent child sexual abuse material and child exploitation to the authorities where the law requires it;
• depicts or endorses non-consensual sexual activity, sexual violence, incest, bestiality, or sexual exploitation and trafficking;
• involves real, identifiable people in sexual or degrading content, or imitates a real person in order to deceive;
• promotes, encourages, or gives instructions for suicide, self-harm, or eating disorders;
• threatens, harasses, or promotes violence or hatred against people based on protected characteristics;
• facilitates illegal activity, including weapons, drugs, fraud, or terrorism;
• infringes someone else's intellectual property, privacy, or publicity rights, for example by sharing another person's personal information without permission.

You also agree not to:

• bypass, probe, or disable our safety systems, age checks, regional restrictions, usage limits, or paywalls. This includes "jailbreak" prompts and using a VPN to reach features that are unavailable in your country;
• access the Service by automated means, scrape it, or overload or interfere with it, or reverse engineer it except where the law allows;
• resell the Service or its outputs, or use them to build a competing product or to train AI models;
• use the Service on behalf of anyone else, or for any commercial purpose, without our written permission.

7. Safety systems, moderation, and reporting

To enforce these rules and keep people safe, automated systems review messages as they are sent and received. When a message breaks these Terms, KUN may decline to answer it, answer with a redirection, hide or remove the content, or limit features. We may also have people review content that you or someone else reports, that our systems flag, or that we need to examine for safety, security, or legal reasons.

You can report any AI message in the app. Long-press the message and choose Report. We review reports and act on them. If you think we restricted your account or content by mistake, email support@kun.chat and a person will review your request.

8. Your content and AI outputs

"Your Content" means the messages and other material you submit. You keep any rights you have in Your Content. You give us a worldwide, non-exclusive, royalty-free licence to host, store, process, transmit, and display Your Content. We use it only to provide, maintain, secure, and improve the Service for you, and to comply with the law. The licence ends when Your Content is deleted, except for copies we must keep under the law or that remain in backups for a limited time.

We do not use Your Content to train general-purpose AI models, and we do not allow our AI providers to do so. See our Privacy Policy for details.

"Outputs" are the replies, images, and other content that the Service generates for you. As between you and us, you may use Outputs for your own personal, non-commercial purposes, subject to these Terms. Outputs may be similar to content generated for other people. You do not acquire any rights in KUN characters, stories, artwork, names, or brand.

You are responsible for Your Content. You confirm that you have the rights needed to submit it, and that submitting it does not break these Terms or the law.

9. Subscriptions

KUN offers optional auto-renewing subscriptions, such as Full Access. Before you buy, the purchase screen shows you the plan, billing period, price, any trial, and what is included.

• Store purchases. If you subscribe through the Apple App Store or Google Play, the store charges you, and its terms apply. Your subscription renews automatically at the end of each period unless you cancel at least 24 hours before renewal, or by any other deadline the store shows. Manage or cancel the subscription in your App Store or Google Play account settings.
• Web purchases. If you subscribe on our website, our payment processor charges the payment method you choose. You can cancel online at any time in your account settings, and the subscription then ends at the end of the current paid period.
• Trials. A free trial converts into a paid subscription unless you cancel before it ends.
• Price changes. We may change subscription prices. We, or the store, will notify you before a new price applies, and will ask for your consent where the law or the store requires it.
• Deleting the app or your account does not cancel a store subscription. Please cancel it in the store.

10. Shrimps (virtual currency)

Shrimps are an in-app virtual currency. You can buy them, or receive them as a bonus, for example with a subscription or when you sign up. You can use them to unlock content and features inside KUN, such as photos, story episodes, and premium moments. The price of each pack is shown in the store before you buy.

• Shrimps give you a limited, personal, non-transferable licence to use them in KUN. They are not money or property, have no cash value, and cannot be sold, transferred, or exchanged for money or anything outside KUN.
• When you spend Shrimps, the purchase is final as soon as we deliver the content.
• Bonus Shrimps may have an expiry date or conditions, which we show when we grant them. Shrimps you have paid for do not expire while your account is active.
• If you delete your account, or we terminate it for a serious breach of these Terms, unused Shrimps are lost.

Nothing in this section limits refund or other rights that the law of your country gives you for unused purchased items or digital content.

11. Refunds and your right of withdrawal

The Apple App Store and Google Play handle refunds for purchases made through them, under their own policies. We cannot issue refunds for those purchases directly. To request a refund for a purchase you made on our website, contact support@kun.chat.

Consumers in the EU, EEA, and UK. You normally have 14 days to withdraw from a contract for digital content or services. When you buy on our website, you ask us to start providing digital content immediately and acknowledge that you will lose your right of withdrawal once delivery begins. This covers, for example, Shrimps credited to your balance or Full Access features unlocked. For a subscription, if you withdraw within 14 days, we may deduct a proportionate amount for the service you have already received. Store purchases follow the store's withdrawal process.

12. Notifications

If you allow notifications, KUN may send you messages from characters, reminders about conversations you have not finished, and service updates. You can turn notifications off at any time in your device settings or in the app. Where the law requires your consent first, for example for promotional messages, we ask for it separately.

13. Third-party services and app stores

The Service relies on third-party services, such as sign-in providers, app stores, and payment processors, and their own terms apply to your use of them. We are not responsible for third-party services that we do not control.

If you downloaded KUN from the Apple App Store: These Terms are between you and us, not Apple. Apple is not responsible for the app or its content. We grant you a licence to use the app on Apple-branded devices that you own or control, as permitted by the App Store usage rules. Apple has no obligation to provide maintenance or support for the app. If the app fails to meet any applicable warranty, you may notify Apple, and Apple may refund the purchase price of the app. To the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for handling any claim relating to the app, including product liability claims, claims that the app fails to meet legal or regulatory requirements, consumer protection, privacy, or similar claims, and intellectual property infringement claims. You confirm that you are not located in a country subject to a U.S. Government embargo, and that you are not on any U.S. Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

14. Intellectual property and copyright complaints

The Service, including the KUN characters, stories, artwork, music, software, and brand, belongs to us or our licensors and is protected by law. We grant you a personal, revocable, non-exclusive, non-transferable licence to use the Service for its intended purpose under these Terms. If you send us feedback, we may use it without obligation to you.

If you believe that content on the Service infringes your copyright or other rights, email support@kun.chat. Include your contact details, the work concerned, where the content appears, a statement that you believe in good faith the use is not authorised, a statement that your notice is accurate and that you are the rights holder or authorised to act for them, and your signature. We may remove content and terminate the accounts of repeat infringers.

15. Suspension, termination, and deleting your account

You can stop using KUN at any time. You can delete your account in the app under Me → Settings → Delete account. Deletion is permanent, and our Privacy Policy explains what happens to your data.

If you don't sign in for 24 months, we delete your account and its data. We email you at least 30 days beforehand, and signing in before the date keeps your account. Accounts with an active subscription are not deleted for inactivity. Unused Shrimps are lost when an account is deleted.

We may suspend or terminate your access to all or part of the Service if you seriously or repeatedly break these Terms, if the law requires it, or if your use creates a risk to other people, to us, or to the Service. Where reasonable, we will tell you why, and you can contact us to contest the decision. We may also discontinue the Service or any feature. If we discontinue the Service entirely, we will give you reasonable notice. Where the law requires it, we will refund a proportionate part of any prepaid subscription period, or of purchased Shrimps that you could not use.

16. Changes to the Service and to these Terms

KUN evolves, and we may add, change, or remove features. We may also update these Terms. For a material change, we will notify you in the app or by email at least 30 days before it takes effect, unless the change is required by law or made to address safety risks. If you do not agree to the updated Terms, you can stop using the Service and delete your account before they take effect. Where the law allows, continuing to use the Service after that date means you accept the updated Terms.

17. Disclaimers

We provide the Service with reasonable care and skill. Beyond that, and to the extent the law allows, the Service is provided "as is" and "as available". We do not promise that it will always be available, uninterrupted, or error-free, or that AI outputs will be accurate, appropriate, or suitable for any purpose. Some countries do not allow certain warranties to be excluded, so some of these exclusions may not apply to you.

18. Limitation of liability

To the extent the law allows, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill. Our total liability to you for all claims relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim and US$50.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded by law. This includes liability for death or personal injury caused by negligence, for fraud, or for gross negligence or wilful misconduct, and your statutory rights as a consumer. If you are a consumer in the EU, EEA, or UK, we are responsible for foreseeable loss and damage that we cause by breaching these Terms or by failing to use reasonable care and skill.

19. Responsibility for your misuse

To the extent the law allows, you will compensate us for reasonable losses and costs, including legal fees, that arise from claims by third parties caused by your breach of these Terms or by your misuse of the Service. This does not apply to the extent that we caused the loss.

20. Governing law and disputes

If you have a problem, contact us first at support@kun.chat. Most issues can be solved quickly that way. If a dispute is not resolved within 30 days, either of us may take it further.

The laws of Spain govern these Terms. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring proceedings in the courts there. Nothing in these Terms requires you to give up those rights. Where the law allows, you may also bring claims in a small claims court.

21. Additional terms for certain countries

• United States, California: Under California Civil Code §1789.3, California users may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
• United States, New York and California: KUN shows that you are talking to AI in a note under the message box, visible in every conversation from its start, reminds you after every 3 hours of active chat, and shows crisis resources when it detects signs of self-harm.
• Brazil: Nothing in these Terms limits your rights under the Brazilian Consumer Defense Code (Law 8.078/1990).
• Canada (Québec): Clauses that the Québec Consumer Protection Act does not allow, including limits on liability and on your right to go to court, do not apply to you.
• South Korea, Japan, and other countries: Where local law gives you rights that these Terms do not, such as rights to cancel or to get a refund for paid items you have not used, those rights apply.

22. General

These Terms, together with the Privacy Policy and any terms shown at the point of purchase, are the entire agreement between you and us about the Service. If a court finds any part of these Terms invalid, the rest stays in effect. If we do not enforce a right straight away, we have not waived it. We may transfer our rights and obligations under these Terms to a successor, for example if the Service is sold, provided this does not reduce your rights. You may not transfer your rights under these Terms. We may provide translations of these Terms for convenience. If a translation conflicts with the English version, the English version prevails, unless the law where you live requires otherwise.

23. Contact

Anatoliy Belobrovik, Mejía Lequerica 34, Entresuelo 2A, 08028 Barcelona, Spain. VAT ID ESZ0933834Q. Email: support@kun.chat.